Yijietong wants to use Peng as the first brand of domestic POS for CRM

Broad POS market prospects

The electronic payment model is gradually becoming an indispensable part of people's daily life. The huge demand promotion and policy support have promoted the rapid development of the domestic POS industry, and the penetration rate of electronic payment is gradually increasing. Domestic electronic payment equipment suppliers have started to compete in the POS market and quickly seize market share, which can be described as "competition."

EasyJet relies on strength to stabilize the market

Shenzhen Yijietong Technology Co., Ltd. is a high-tech enterprise integrating R&D, manufacturing, sales and service of commercial cash registers and its special peripheral equipment. Products are widely used in department stores, supermarkets, stores, convenience chain stores, boutiques, restaurants, hotels, sports, gaming, banking, logistics, telecommunications and other service industries. Yijietong constantly innovates in the design and development of products, launches products suitable for market development needs, and makes itself in an invincible position in the fierce market competition environment.

Through years of market operation, Yijietong Technology Co., Ltd. has established perfect sales and service centers in Shanghai, Beijing, Chengdu, Xi'an, Harbin, Shenyang, Zhengzhou, Wuhan, Changchun and Kunming, with more than 100 partners. Intensive sales and service networks have been established throughout the country. The Yijietong manufacturing base located in Shenzhen headquarters has a number of individualized production lines, and the annual production capacity of POS machines ranks among the top in the industry.

After successfully serving the 2008 Olympic Games, Yi Jietong became the designated POS equipment supplier in the Asian Games in 2010, achieving its goal of escorting its entire journey. At many world-class sports events, EasyJet fully demonstrated its own quality, technological strength and service advantages.



Yijietong wants to use Peng as the first brand of domestic POS for CRM

Building China's first POS brand is the goal of EasyJet. Yijietong recently signed a contract with Peng for E4 to further enhance its core competitiveness. How does Peng for E4 help Yijietong realize the overall information platform?

Customer management

With the gradual expansion of business scale and the increasing number of customers covering the whole country, EasyJet needs to use CRM tools to manage all customer resources. On the one hand, it can improve employee productivity and avoid cumbersome customer information entry. On the other hand, the sales staff can more easily grasp the psychological state of the customer through the management of the customer's whole process, and seize every business opportunity to improve the transaction rate.

Pre-sales management

In a highly competitive market environment, small negligence can miss business opportunities. The pre-sales management of CRM is mainly used to tap potential customers and seize sales opportunities. Using the analysis tools in the system, the sales strategy is formulated according to customer needs, and the customer turnover rate is further improved. After-sales service is an extremely important part that enterprises must pay attention to. The fierce competition strengthens the instability of customers. The problem of customer churn is an urgent problem for many enterprises. What aspects does the company need to manage customer relationships? Peng's after-sales management in the E4 system includes customer care, customer service, customer complaints, customer return visits, product maintenance management and other functions, establishing and maintaining good relationships with customers, improving customer satisfaction and loyalty, and minimizing customer churn. . Among them, product maintenance management meets the needs of Yijietong's various types of products, and minimizes the error rate.

Yijietong's sales and service center is located in major cities across the country, and it can be better supervised and managed by E4. E4 can share information, keep information flowing, and enable efficient collaboration between departments to ensure efficient business operations. I hope that Yijietong can quickly improve the management level of the enterprise by using Peng as E4, realize the maximization of customer value and enterprise value, and quickly build an overall information platform!

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