Avaya P882 multi-service switch (with Fast Ethernet, Gigabit Ethernet and 10GE modules)
Avaya P330 stacked switching system series
Avaya P330 with WAN module
Avaya AP-3 wireless access point
Avaya Gold PCMCIA wireless card
Avaya S8700 media server
Avaya DEFINITY® AUDIX® voice mailbox
Avaya Interactive Response Answer System (IR)
Avaya SYSTIMAX® Structured Connectivity Solution (SCS)
Avaya Multiservice Network Manager
Avaya Policy Manager
The first fully integrated university network in Southeast Asia
Malaysian University of Engineering and Technology (KUKTEM)
The Malaysian University of Engineering and Technology was established in 2001 to provide leading-edge education and training services to the growing knowledge economy. Recently, it adopted the Avaya solution to establish the first fully converged 10G Ethernet (GE) network in Southeast Asia, thereby achieving high-performance IT and communications infrastructure.
opportunity
A converged network for technical colleges
Ms Wan Maseri, Director and Chief Information Design Architect of KUKTEM Information and Communication Center (ICT), explained the motivation of the university.
"We believe that in order to survive in the era of the network economy in the next century, we need to find ways to integrate the supply chain and demand chain into internal systems to improve efficiency and collaboration capabilities. In order to achieve this goal, we must have a strong integration Information access system and comprehensive electronic management capabilities. "
"We hope to obtain a solution that is suitable for the reputation of the University of Engineering and Technology. It must be able to provide an excellent price-performance ratio and can be expanded in the future according to demand."
KUKTEM began to develop a long-term and profound ICT master plan. This plan was implemented in two stages in March 2002. The fully converged network is part of the ICT master plan and uses a complete end-to-end Avaya solution—from the converged infrastructure supported by 10GE and wireless LAN to IP voice communication and contact center applications.
Ms Wan Maseri, ICT Director and Chief Information Design Architect, KUKTEM
solution
Value-for-money high-performance solutions
KUKTEM is a brand new campus, so you have the flexibility to choose the best solution and build the infrastructure from a higher starting point.
"KUKTEM is a new organization. We can choose any type of system. We need a manufacturer that can provide large-bandwidth networks and end-to-end solutions for online applications. Avaya just meets our requirements, and its solutions are very value-for-money. "
The entire plan—estimated at US $ 2.55 million—is one of the largest applications of Avaya solutions, including Fast Ethernet, Gigabit Ethernet and 10GE modules, Internet-connected wide area network (WAN) modules, and View network management system , Policy manager, wireless access point and wireless network card, and IP connection system that supports analog, digital and IP expansion, voice mail, IVR, fiber and copper wiring.
Ms Wan Maseri said the first phase involved the installation of passive equipment, including 15 km of fiber optic cabling and 3,900 UTP Cat6 nodes for data and voice ports. The second stage installs active equipment, including a network with 100 switches (two 10GB Ethernet switches); 700 voice phones (including 58 IP phones); and a wireless network with 255 antennas.
"Now, KUKTEM has 3604 voice / network contacts, and Avaya wireless devices in 29 buildings across the campus can provide almost unlimited wireless access capabilities. All endpoints, access points, and gateways are compatible with 10GE that simultaneously transmits voice and data. Backbone network connection. "
Avaya SYSTIMAX® SCS provides seamless structured cabling solutions to support KUKTEM's converged data and voice applications. GigaSPEED XL copper wire, LazrSPEED multi-node fiber and OptiSPEED single-point fiber are all part of the SYSTIMAX series of products, used to build campus networks and give students greater flexibility when using high-bandwidth data communications. The equipment connecting the 29 campus buildings is 3,600 GigaSPEED® XL information outlets, 30,000-foot OptiSPEED single-mode outdoor solution and 7,000-foot LazrSPEED multi-node indoor fiber.
KUKTEM's infrastructure will be used to run many applications, from integrated management systems that include management, human resources, finance, student and asset management modules to include online course outlines, online notes, online exam libraries, online assignments, quizzes, exams And online forum e-learning system.
In addition, the Avaya Interactive Response System (IR) has been integrated with the campus management system to provide information, grades, and round-the-clock course arrangements to students, employees, and the general public. After the next stage of development is completed, KUKTEM's database will be fully integrated into IR to provide fast 24x7 services to incoming requests.
This solution was implemented by Avaya's business partners iTANIA (M) Sdn Bhd and Anugerah Mutiara E-Services Sdn Bhd (AMES). The implementation started in April of this year in 2003. With the efforts of all parties, the network was completed within three weeks.
10GE network provides higher bandwidth for paperless communities
The wireless connection of 29 campus buildings improves efficiency by reducing the management burden. The Avaya interactive response system enables 24 x 7 services to access applications through the portal anytime, anywhere
IP connection for easy expansion to remote locations
"Every point of our long-term investment in Avaya solutions is worth it. With it, we have been able to reduce the use of paper as much as possible without halving the number of managers who are not teaching. Also, we can now develop The distance education market in Southeast Asia. "
KUKTEM Rector, YH Prof. Dato 'Dr. Abu Azam bin Md. Yassin
Business impact
Achieve paperless office
As KUKTEM advances toward the goal of a paperless university, its faculty and students will be equipped with laptop computers and wireless LAN access. The Avaya 10GE network can process up to 10,000MB of data per second, and can provide the required bandwidth for a paperless environment where books, lecture notes and exams are online.
An electronic community portal allows all employees and students to access online applications, emails, and memos, providing a single login for all employees to access most applications.
Now, all instructors can access KUKTEM's wireless LAN through a laptop computer when attending the meeting. This speeds up the distribution and sharing of notes and helps to minimize administrative work.
The first online test took place in September and the test results were posted online in the shortest time. At the same time, it also helps reduce the workload of the instructors.
"The Avaya solution facilitates campus management and brings a significant increase in efficiency, especially when the data flow is large. This system allows management centers, residential colleges, security offices and departments to self-service at peak times such as student registration Conduct regulatory calls and data processing. "Mrs Wan Maseri said.
The new network implements an exciting new application, Library-on-Server, where reference books are stored on the server for students to read online or download to their laptops. This application has greatly reduced the cost of maintaining large book libraries, including the cost of library managers.
Another advantage of the Avaya solution is that the Avaya IP solution provides the flexibility needed for future expansion of KUKTEM. She explained: "In 2006, when KUKTEM established the main campus, it will also provide the same connection to teachers and students.
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